water damage in your home

WATER DAMAGE TO STRUCTURE

Understanding water is critical. There are three types:

Category One: Clean water from a supply line.

Category Two: Semi-dirty water.

Category Three: Water from sprinklers, toilets, or sewage, which contains a large amount of bacteria.

After understanding the type of water, identify the source and shut the water off.

Before calling the insurance company, it is important to realize that depending on the type, location, and source, water claims are scrutinized carefully by the insurance company.

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Please call the Fire Response Call Center so we can provide information and expert advice regarding water damage. We can also recommend insurance-approved vendors who can assist you immediately as you start the restoration process.

WHAT TO DO FIRST

Shut off the water.
If necessary, call the fire department to turn off the water.
Do not try to clean up the water yourself.
Contact the Fire Response Call Center for the next steps.
Once you understand how your policy applies to the type of water and source involved, file your claim.
Then, contact a large national restoration company for help with mitigation, drying, and cleanup. We would be happy to suggest several trusted resources.

Call the Fire Response Call Center at 1-844-474-7770 which provides no-cost information and can guide you in the right direction.

water damage in your home

WATER DAMAGE TO STRUCTURE

CALL US TODAY

WHAT TO DO FIRST

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