The first step in the recovery process is to file your insurance claim with your insurance company and mitigate your damages.
Then, get a copy of your insurance policy and review it thoroughly.
Mitigating your damages consists of stopping any further harm, removing smoke and odors, or performing water extraction.
You may be approached by various vendors who come to your home or try to market their services to you. Our best advice is to avoid signing anything unless you fully understand the terms. We encourage you to make informed decisions after reviewing your policy and what you are agreeing to.
Many local vendors are simply trying to secure a job, so it's important to understand the process, your coverages, riders or additional coverage, and other aspects of any agreement.
Otherwise, you might be held responsible for what you signed.
* Gather all necessary information before signing any documents.
* File your claim promptly.
* Completely understand your insurance policy, including any confusing sections.
* Research vendors who contact you.
* Hire professionals to secure your property.
* Use the information you've gathered to make thoughtful decisions for your family and property.
* Avoid feeling rushed by anyone.
Call the Fire Response Call Center, which provides free, no-cost information and can guide you in the right direction.
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